I Bought The Spark Paws Hoodie For My Dog: Here Is My Spark Paws Review
Did you come across the 50% discount offer on sparkpaws.com? Are you considering buying Spark Paws product for your dog? Spark Paws, a company claiming to bring quality pet products to the table. But, do their products live up to the hype?
In this review, I’ll share my experience, the pros and cons of this company and whether it is a legit company to shop from.
Overview Of Spark Paws
Spark Paws is a company that started in 2017 because the founders couldn’t find good and affordable clothes for their French Bulldog named Stella. So, they decided to create their own brand. Their main goal is to make top-quality stuff for dogs, like clothes, collars, and shoes, that don’t cost a ton of money.
They’re really picky about using great materials and making sure the things they sell fit all kinds of dogs. They’ve measured a bunch of dogs to get sizes just right. The idea is to give every dog a chance to have nice things without their owners having to spend a fortune.
Spark Paws Offers The Following
- Butterstretch Comfort: They have comfortable fabrics that are made for the comfort of your pet
- Rainy Day Ready: For those wet days, Spark Paws has water-resistant jackets. The WarmShield Water-Resistant Jacket is tough on the outside.
- Matchy-Matchy Style: They offer matching sets for both you and your dog.
Testing The Spark Paws Hoodie On My Puppy
I ordered this cool Hoodie for my puppy from sparkpaws.com after I clicked ‘buy,’ I found out it’s coming all the way from China. Now, based on my past experiences, stuff from there usually has weird sizes and not-so-great quality. Anyway, it took about 2 weeks to get here, and so far, the quality seems okay, but who knows how it’ll hold up.
But honestly, I wish there was a way to pick “mixed breed” because my puppy is a mix, and it’s hard to figure out the right size. The size they recommended based on weight might be a bit too big, even though it’s supposed to fit.
Also, I wish there were more cool patterns to choose from. I mean, who doesn’t want their dog to look stylish, And more holiday-themed options would be awesome too.
Is Spark Paws A Legit Company? Customer Review And Complaints
Yes, it is a legit company. However there have been a lot of complaints by customers concerning delay in shipping amongst other things which came as a surprise to me too because the company’s address was in Ontario.
So, the dog hoodies they sell are made from different materials. The ones made from cotton aren’t great, to be honest. They’re kind of low-quality compared to the others. This mix of materials is making people feel unsure about whether they’re getting a good product or not. It’s causing a lot of trouble because you don’t really know what you’re going to get in terms of quality.
Here are some of the things you need to be aware of before ordering from sparkpaws.com.
What You Must Know Before Shopping From Sparkpaws.com
Dubious Legitimacy
Despite being registered in Ontario, the company’s legitimacy is questionable. The high prices might suggest a premium service, but the reality appears to be quite different.
Mediocre Quality from China
The products seem to be drop shipped from China, and the quality doesn’t match the premium pricing. Their items are practically manufactured in sweatshops, raising concerns about ethical practices.
Incomplete and Incorrect Orders
Customer reports have reported incomplete orders and most cases not receiving the items they ordered.
Poor Customer Service And Refund Issues
The company refuses to give refunds, even for incomplete or incorrect orders. This lack of customer support and unwillingness to rectify mistakes is a major drawback. Also if you want to return the items. The will ask you to pay for it. A customer complaint said
I ordered gifts for Christmas on Nov. 25th, didn’t notice at the time (no do they call this out) that they ship from China but it was still plenty of time. Per their own shipping terms, our order should arrive within 10 – 15 business days. After 15 days business days and still no package, I reached out to customer service. All they did was send me links to shipping tracking that showed the package was stuck somewhere in China. When I pointed this out, they expressed no concerns nor did they take accountability for trying to fix the issue. Even when they knew this was Christmas gifts.
Jerry
I also bought the funnyfuzzy dog bed
False Advertising
They say they’re just a small, family-run business, you know, like your local corner store. But turns out, they’re actually a big Chinese wholesaler. This kind of false advertising makes it hard to trust them.
Spark Paws Pros: What I Like About It
- They did try to help with the sizing by giving measurements.
- The Hoodie seems okay quality-wise.
Spark Paws Cons: What I Don’t Like About It
- The product is from China.
- There aren’t a lot of options for mixed breeds.
- The sizing was not correct.
- There is delay in delivery.
How Do I Contact SparkPaws Customer Service
If you need to talk to the customer service at Spark Paws, you can drop them an email at [email protected] or give them a ring at 1-888-201-5502. and if you’re into the whole social media thing, you can write them a message on Facebook too.
Where Is Spark Paws Located
Spark Paws is a company in Toronto, Canada. But when you order stuff from them, it might come from warehouses in the US or China.
Where To Buy
You can buy spark paw’s products from different online stores including their official website sparkpaws.com.
Do They Give Discounts
if you’re looking to get a deal at Spark Paws, there are some discount codes on their website. You can check out a bunch of them on a site called Knoji. As of November 2023, two codes catching people’s eyes are LOUISTAFFY10, giving you a 50% off, and NORI10, which saves you off 10% from your bill.
What Is Their Return Policy
If you’re not happy with your purchase, you’ve got 30 days to decide. Write them an email [email protected] with your order number, and they’ll guide you through the return process.
Now, if you’re sending things back, make sure they’re like new, with tags on, and in the original packaging. Clothes should be smell-free and hair-free (that means no doggy fuzz). Chains and leashes should still have that protective layer, and walk items and beds need to go back with their packaging intact.
Now, if you want to swap something out, email them within 30 days from when you got your stuff. Your first exchange is on the house if it’s for the same thing but a different size. But if you’re doing more swaps, you’ll need to handle the shipping costs. Once they get your return, they’ll send you the new item.
Spark Paws Alternatives
- Frenchie Bulldog: They’ve got a bunch of clothes and accessories. People seem to like them too. They have a solid 4.8 stars from over 2,000 reviews on Trustpilot.
- Frenchiestore: Another hotspot for Frenchie gear, from clothes to health stuff. They have a high rating of 4.9 stars based on 1,000+ reviews on Trustpilot.
- Frenchie World: If you’re looking for clothes, accessories, and toys then you should check them out. They’ve got a thumbs-up with a 4.7-star rating from 1000+ reviews on Trustpilot.
Conclusion
Spark Paws is a company in Toronto selling dog gear, but some customers are not happy with them. There’s talk about them saying they’re a small local business when they’re actually connected to a big Chinese supplier. Some people have had trouble with late deliveries and excuses. Plus, there are concerns about the quality and sizing of their products. It might be worth checking out other pet stores with better reviews before deciding if Spark Paws is the right pick for you and your furry friend.